FAQs
Everything you need to hear about Soundtrait
What paper are the prints made on?
Enhanced matte art paper — a heavyweight 200gsm fine art stock with a smooth finish and a natural white tone. The matte surface removes glare and lifts the highlights, so the waveform stays crisp from across the room.
Every print is made with giclée printing and pigment-based archival inks: the standard museums and galleries use, and it won't fade indoors.
How long will my print take to arrive?
Prints are made to order and dispatched rolled, ready for your frame. UK delivery is free on orders over £40.
When do I get a digital download?
Within minutes of checkout. You'll get a link on the payment confirmation screen and by email — the files are prepared the moment your order lands, and there's a page that refreshes itself while they render.
Which sizes can I order?
Standard sizes run A5 through to A0, and squares come in 30, 50 and 70 cm. A4 and A3 are the most popular for a single wall; A1 and A0 are statement pieces. Every size is printed at full 300 DPI.
Can I change one of your designs?
Yes — that's what the Customise this design button does. It opens the design in our editor with everything intact, and you can change the song, the colours, the wording or the layout, then order your version in any size.
Is the waveform really from the song?
It is. We read the actual recording and draw its shape — the loud parts, the quiet parts and the pauses are all where they should be. Two songs never look the same.
Still need a hand?
We usually reply the same day.